Crisis of Confidence — Why People Think Your New Idea Is Scary and What To Do About It
New things are always a little scary. Good designs acknowledge this fear and work to build confidence.
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Disruption Is the Wrong Way to Think about Innovation
Organizations formed around a purpose don’t get disrupted and they don’t “disrupt themselves.” They evolve themselves.
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Don’t Have Time to Read the Bestselling Book on Feedback? I gotchu.
Despite being so essential, we don't spend much time learning how to do feedback well. Here are 8 quick tips for you to change that.
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Don't trust your team? Then forget innovation.
By focusing on trust, we can create an organization where people spend more time experimenting.
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Evolving towards greatness — 3 habits to find the right path
Committing to making change is one thing, but how do you know what to change? Feedback, Retrospectives, and Research.
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Finding Empathy: An Out-of-This-World Guide!
According to Microsoft's CEO "Empathy makes you a better innovator." But what does that mean? Here's a guide to get started.
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Google’s Gambling Problem - Or - How NOT to Test Your Innovative Ideas
Ever noticed how Google has multiple versions for a lot of their apps? Why are they doing this? And is this a good strategy???
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How 4 Industry Leaders Use the Power of Purpose to Innovate
These four real-life stories demonstrate how a purpose can inspire groups of people to change the world for the better.
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How Designers Can Become Chief Communication Officers (Part 2)
Being an elite communicator doesn't just mean having empathy for others. There's another (often scarier) side to communication: candor.
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How Designers Can Become Chief Communication Officers (Part 1)
To become the CCO we have to strike a balance between empathy and candor. Part 1 covers the 5 ways to improve your empathetic side.
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How Successful Innovators Design for Confrontation
“A person’s success in life can usually be measured by the number of uncomfortable conversations he or she is willing to have” - Tim Ferriss
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How to Build Authentic Products
There are three traits your design must exhibit to be authentic. Master these, and you can count on your users to come back time and again.
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How to Think Like an Idealist
Hearing that what you’ve made isn’t all that great can wear on you. This is why innovators need to be embrace the mindset of an idealist.
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Jeff Bezos says he can solve healthcare with a beginner’s mind - what the heck is that?!?
Anyone can learn to approach problems like a beginner. The wisdom of this ancient Buddhist practice balances confidence with an open mind.
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Kaizen — How One Little Word Can Change the World
Kaizen is so powerful because it’s perfectly suited to form habits through the power of small change and positive reinforcement.
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